Social Network Analysis methods are used to study the effects of an intranet collaborative platform in the
process of reorganization of an Italian multinational enterprise. The analysis highlights the level of
participation by the employees and testifies the extent of collaboration between them beyond the strict
hierarchical affiliation. It proves how informal connections are established autonomously and how these
connections help in the process of merging different units. It also shows the important role of middle
hierarchical levels in fostering this process.
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